Under no circumstance will GolfStash be liable for the closure or delay in tee times at individual courses. However, where possible we will try and inform our clients of possible changes to bookings.
Buggies, unless in a “package deal” will not be included in the price. The client will pay the golf course directly for any rentals (Buggies, electric or manual trollies). GolfStash will reserve rentals for the booking. In the case of required rental being unavailable on the date of play the golf course will be entirely responsible, GolfStash will accept no liability for the failure of the golf course for not providing the required rental.
For bookings made more than 2 weeks in advance of the date of play, payment will be required a minimum of 2 weeks before the date of play. Payment can be made in person in the GolfStash store, online via a PayPal payment (Please note that a 3€ charge will be applied when paying with PayPal), bank transfer, over the phone or by email with a credit card. Bookings that are not paid for within the required time frame will be cancelled with the golf course.
For bookings made less than 2 weeks in advance of the date of play, payment must be made within 24 hours of receiving confirmation of the tee time, failure to make payment will result in the cancellation of the booking, unless a prior agreement has been reached by GolfStash and the client, at the discretion of the management of GolfStash.
Bookings made within 48 hours of the date of play payment must be made in person in the GolfStash store, this is to aid with the booking process and confirmation of the green fee, which during high season requires almost immediate confirmation by the booking agent to the golf course due to the volume of players and the limited number of available tee times.
Any cancelation to bookings that have already been paid for will be subject to the individual courses cancelation policies, which in the majority of cases requires cancelations to be made a minimum of 48 hours in advance, however this is not always the case. Cancelations made within 48 hours of the booking will not be refunded as the courses will charge GolfStash for the green fees. Please note that bookings of 5 or more players have different conditions for both reservations and cancelations with cancelations or changes to the booking should be made a minimum of 14 days in advance to avoid being charged for the green fee.
Cancelations or delays due to weather conditions or conditions that are out of the control of GolfStash and the golf course will not be refunded. Courses will provide a later tee time or a different date of play to be agreed between the client and the golf course. GolfStash will not be liable for any unforeseen changes.
Some golf courses have handicap limitations and restrictions, please check at time of booking to ensure that you do not book a green fee on a golf course where you will not be able to play, GolfStash will not be held responsible for a golf course denying playing rights due to handicaps. No refund of green fees will be given.
To play golf in Spain all golfers are required to be in possession of the Spanish Federation Golf Licence. If you are not in possession of the said licence you will be required to pay for a temporary daily licence at each course. The cost if which is NOT INCLUDED in the green fee and is payable upon arrival at the golf course.(usually 1.50-3.00€)
It is the duty of each golfer to adhere to the dress code of each golf course, if entry to the golf course is refused GolfStash will not refund any monies paid. The general dress code for golf courses in Spain is tailored shorts or trousers, polo shirts and golf shoes, WITHOUT metal spikes. Bermuda shorts, sleeveless t-shirts and denim jeans are not permitted.
Please ensure prompt arrival at the golf course to ensure that there are no problems for both you the client and the golf course that you are visiting. In the case of a delay please contact us or the golf course directly, you will be able to find the contact details for the golf course on the voucher. All GolfStash clients must adhere to the rules and regulations of each club, failure to do so may result in GolfStash refusing the purchase of further green fees.
As a company created by a professional golfer, GolfStash expects its clients to act in a suitable and acceptable way. The majority of golf courses in Spain expect play to take no more than 4 hours 40 minutes for a fourball and although slow play can occur, GolfStash urge our clients to maintain a good pace of play at all times and if slow play does occur please call the group behind to play through.